client stories

Congratulations! I am beyond blessed to have found PLS. When I first found out about the secret of why the actresses on TV all looked like they had been brought up on horse food, hence the phenomenal lashes and perfect brows, I had always dreaming of feeling that pretty. So I went into my first lash bar and came out with swollen eyes and a very bad experience. I was determined though to have the look of real lashes. So I tried another three places until I found you! I have now woken everyday for the last four years with natural, long, full lashes that never clump or fall out too quickly. You have given me self confidence and helped me feel normal. Thank you all for your amazing talents and service.

– SUZANN PATERSON

1

I was struggling with the regrowth of my eyebrows (after cancer treatments) when my daughter reminded me of this establishment so close to home. I have never looked back. Dianne has been tremendous. The ambiance and service is great. Dianne and her staff are lovely and so friendly. It might seem to someone from the outside looking in that having my brows shapes and filled as superfluous. But I can assure you that the self-confidence it gives me is immeasurable. I will never think of make as superfluous. I cannot recommend Pretty Little Secrets Lash & Brow Bar enough.

– ALICE C.

1

I don’t even know where to begin. Dianne made sure to work around my schedule on such short notice. I am a first timer to this salon and Dianne made sure to accommodate me. I was already impressed to begin with and then when I showed up for my appointment, I was greeted by so many lovely ladies. All so so nice! Alena did my brow lamination and she was so careful and gentle and thorough. She kept checking in on me to make sure I was comfortable, didn’t do anything without getting my approval. Just so professional and caring. After that came the eyelash extensions. Julie was freaking amazing. She knew I was a little uncomfortable because I’m new to this and she talked to my the whole time to keep me distracted and kept checking in on me to make sure I was okay. In general I don’t think I have ever experiences customer service of this level. I am so impressed with the service and the final outcome! I would highly recommend this place to everyone! Please step up your game and check these guys out! You guys are worth the money and the travel time. Thank you so much Dianne for making time for me!

– SABA KHAN

1

I have very few and very fine hair on my brows and my lashes. Liza beautifully worked her magic to volumize my non-existent lashes into a Russian volume set. I am obsessed with the way she did them. She definitely knows her lashes when she told me she gave me a darker lash line for an eyeliner effect with a natural fan. I also did my brow lamination here with Alena and was really shocked to see how full my brows look. It’s very natural which I like. I’ve received many compliments on my brows and lashes and have referred many people here. I am definitely going back to these two girls. I’ve got the next 3 months booked for a refill and touch up so I am ready for all of my upcoming spring events. All of the ladies at the lash & brow bar are super sweet and friendly. The studio is very posh and professional. After laying on the bed for a couple hours, you could tell that the staff morale is really amazing and it’s a super friendly and safe environment. Thank you all for making me look good 🙂 xo

– DINA DINH

1

I am a recent retiree and have many allergies and skin sensitivities. As part of my ongoing campaign to try new things and bust out of my comfort zone, I decided to try a brow enhancement — I lost most of mine due to wreckless plucking during in high school. The staff are warm, knowledgable and professional and took the time to walk me through the various options and made me feel comfortable with my choice. I highly recommend PLS for anyone who might be a little nervous or unsure.

– LAURIE

1

PLS is a very special place. The team is exceptionally talented at what they do. I see Dianne regularly and I am always thrilled with my lashes and brows. It’s always a very welcoming and relaxing experience

– SHARON

1

the service is great, everyones always so welcoming and makes you feel very comfortable. My lashes are always perfect when I leave!

– BRYNN

1

I love PLS! I always leave super happy with my mixed classic lashes. They are also very accommodating with scheduling and making sure that if you lose many lashes in the first 48 hours to come back.

– VICTORIA

1

Great staff, clean, relaxing environment but let that be our little secret:) I highly recommend Kate who was nice, knowledgeable and very thorough in her work doing the lashes. Will book with her again when I return.

– CHAKRA GARDEN YOGA

1

This place is so good at what they do I would travel across town just so I can get my lashes/brows done by the girls at Pretty Little Secrets. That’s how outstanding they are. I always come out of there feeling good about myself and LOVING my lashes/brows. I 100% recommend this place. Two thumbs up!

– ALANNA BONOMO

1

Had an amazing experience! The staff were all very polite and professional. The store itself is clean and very welcoming. As a guy getting their brows done they really make me feel comfortable. They definitely know what their doing!

– RYAN G

1

The staff are amazing, not only do they do an amazing job saving brows but they are genuinely kind. For 30 dollars I got great results. My brows were messy and sparse, Dianne turned them thick and natural yet put together. She asked questions about how I want them and implemented that.

In my experience at other salons, I’ve had people not listen and turn them boxy and thin. After 6 months of growing my brows back from a particularly traumatic brow threading at a salon in Mississauga, Dianne brought my brows back to life this June.

If you need to save your brows, this is the place to go.

– FILMDAZE

1

Great experience with Dianne! Sadly I had a BBQ incident and she did an amazing work on my lashes and brows. I’m very thankful and glad that she was able to help restore them to beyond my expectations. My lashes also lasted longer then expected. Best work by far compared to a few other places that I have been to in the past. Pretty Little Secrets will always be my go to salon when I have a special event to attend. Great atmosphere and staffs!

– CHOI NGO

1

Had an amazing experience with pretty little secrets when getting my last lift.
The environment is completely friendly and welcoming. The stylist was very attentive and professional. She made sure to answer any questions I had. The lash lift looks amazing and has kept up really well!!! If you are looking for a place that has great service, friendly faces and amazing results then pretty little secrets is the place for you. I will 100% come again!

– AMALIA BURSLEM

1

Just came by to try the services. Got the cheapest lash package called “Just a little” and even though it’s very few lashes add (20 per eye) I still notice them and think they look great! I’m hoping they last a week max. For vacation. Got my lashes done by Liza and also brows done by Rachel! Rachel did an amazing job arching my brows and filling them, as well as tinting.

– DANNA T

1

Love this place! I’ve never been disappointed with their services and always feel like a million bucks when I leave.

– LOUISE BOUSQUET

1

Brow Lamination – I am OBSESSED.

 I wake up with perfect brows and they said it will last me up to 2 months. SO worth it! Highly recommended.

– KIRA GREGORY

1

I’ve gone to other places to do my brows and by far Dianne and her staff has been superb! As a guy I never want my brows to be thin and they do the whole nine yards perfectly and make my brows look natural and groomed properly! bravo Pretty Little Secrets Lash & Brows! keep up the awesome work you do making people look beautiful!

– SAM KIM

1

First visit to Pretty Little Secrets today and I LOVED IT.

Dianne did my brows (brow correction), and she was absolutely fabulous. So happy with the outcome, and will be back for sure.

– JILL DENNIS

1